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Symbol names differ from MetaTrader in TradeLocker

A strategy or alert list written for MetaTrader names symbols that do not exist here or match the wrong contract.

TradeLockerSymbol names differ from MetaTradersymbolsorders

What is causing it

Names are chosen by the firm and its liquidity setup, so the same market can be named differently on every platform.

Why this happens

Symbol names are labels, not standards. A near-identical name can carry a different contract size or reference a different underlying, so a position sized on the wrong assumption can be far bigger than you intended.

The fix, step by step

  1. Search for the underlying market by name rather than the symbol string you are used to.
  2. Check suffixes and separators carefully, as they can mark a different account type, spread group or contract.
  3. Open the instrument's details and confirm contract size, value per point and currency before trading.
  4. Take extra care with indices and metals, where naming and contract sizes vary most.
  5. Rewrite watchlists and alerts using this platform's names instead of translating them each session.
  6. If two similar entries exist, ask the firm which one applies to your account.

How to confirm it is fixed

A minimum-size position takes the margin and moves by the value per point you expected.

Stopping it happening again

Keep a mapping note of the names you use here against those you use elsewhere, and verify contract size once per instrument.

Trade with clarity once MetaTrader is running

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Other TradeLocker problems

Login refused or you cannot find your firmYou are trading the wrong accountOrder rejected: rule or fault?Position size refused or cappedAccount disabled after a breach or expiryInstruments missing from the list
Still stuck? Some issues are specific to your broker or your app version, and their support desk can confirm server names, account status and outages. See all TradeLocker problems or the full help hub.