Platform open in several tabs causing conflicts in WebTrader platforms

What is causing it

Each tab holds its own copy of the interface but they share one session, so they can disagree or interfere with one another.

Why this happens

Each tab makes its own connection and holds its own view of your account. They are only as consistent as their last update, so a stale duplicate can show positions that are already closed. Some platforms also allow only one active session, so a second tab can end the first one's session.

The real risk is duplicate orders. A tab that looks frozen may have sent the order anyway, so resending from a second tab can double your position.

The fix, step by step

1. Close every copy of the platform except one, then reload the one you keep.
2. Use a single tab for trading and a separate tab for your provider's dashboard, rather than several copies of the platform.
3. If you must watch two accounts, ask the provider whether they support it and consider separate browser profiles rather than separate tabs.
4. After closing duplicates, confirm your positions and orders in the remaining tab before doing anything else.
5. Do not send the same order from two tabs when one appears unresponsive, as both may go through.

How to confirm it is fixed

Only one copy of the platform is open, and the positions and orders it shows match the provider's dashboard.

Stopping it happening again

Keep one trading tab, in its own window, and check open positions before assuming an order did not go through.