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Your workspace or layout is gone in Quantower

The platform opens with a default layout, or your carefully arranged panels are missing after a crash or an update.

QuantowerYour workspace or layout is goneworkspacelayout

What is causing it

The workspace was not saved, the platform did not shut down cleanly, or you are opening a different workspace from the one you built.

Why this happens

A workspace is saved state describing which panels are open, where they sit and what each is bound to. Until it is saved, that arrangement exists only in memory, so anything that ends the process abruptly takes it with it.

Because workspaces are also switchable, a layout that looks lost is often just not the one currently loaded.

The fix, step by step

  1. Check whether the workspace you want still exists in the workspace list, since it is more often unselected than deleted.
  2. Save the workspace explicitly after arranging it, rather than relying on the platform to capture it on exit.
  3. Close the platform properly rather than terminating it, because an unclean shutdown can lose changes made since the last save.
  4. Keep separate named workspaces for different purposes, so an experiment cannot damage your trading layout.
  5. After a platform update, check your workspace opens correctly before the session rather than during it.
  6. If a workspace is genuinely gone, rebuild it once and save it immediately, rather than repeatedly hoping it returns.

How to confirm it is fixed

Close the platform, reopen it, and confirm the workspace loads with every panel in place and bound to the right connection.

Stopping it happening again

Save after every meaningful change, keep named workspaces per purpose, and check them after platform updates.

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Other Quantower problems

A connection fails or will not stay connectedA panel is showing the wrong data or trading the wrong accountA symbol is missing or cannot be foundNo live data, or data is delayedAn indicator does not appear on the chartA custom or third-party indicator will not load
Still stuck? Some issues are specific to your broker or your app version, and their support desk can confirm server names, account status and outages. See all Quantower problems or the full help hub.