My wallet will not connect to a site
You click Connect and nothing happens, or it connects and immediately drops.
What is actually happening
Usually a stale session, a second wallet extension fighting for the same slot, or the site expecting a different chain.
How to fix it
- Disconnect the site inside your wallet, refresh the page, and connect again.
- Disable any other wallet extensions. Two extensions competing to be the browser wallet breaks both.
- Switch to the chain the site actually wants before connecting.
- Clear the site’s cached connection, or try a private window.
- On mobile, use the wallet’s built in browser rather than Safari or Chrome.
If a site asks you to sign a message you cannot read, do not sign it. Connecting should never require approving a transaction.
RELATED
Transaction stuck pendingYour transaction has sat as Pending for minutes or hours and nothing is moving.Transaction failed but the gas was still takenThe transaction reverted, you got nothing, and the fee left your wallet anyway.Token is not showing in my walletThe block explorer shows the tokens arrived, but the wallet shows nothing.I sent tokens to the wrong networkYou withdrew to your address but picked the wrong chain, and the balance is not where you expected.
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