Start Free Trial
Home › Crypto › Exchanges › Crypto.com

Crypto.com review: score, licensing and risks

75/100SCORE · BTrusted Grade B, very good

Crypto.com is one of the more broadly licensed exchanges, holding MiCA authorisation in Malta plus a long list of national registrations. It reimbursed every affected user after its 2022 hot wallet incident. It also runs the Cronos chain, which makes it the obvious venue for that ecosystem. The recurring complaint is value: the consumer app charges considerably more than the exchange product, and reward terms have been cut repeatedly.

The facts

FOUNDED
2016
HEADQUARTERS
Singapore
CUSTODY
Custodial. Operates the Cronos chain.
MiCA / EEA
Authorised. MiCA CASP licence held in Malta, passported across the EEA.
US ACCESS
Yes, in most states.
PROOF OF RESERVES
Yes. Third party audited proof of reserves.
FEES
Around 0.25 percent at entry tier on the exchange. The main app is considerably more expensive than the exchange product, which trips people up.
ASSETS
350 plus

How the score breaks down

regulation19/25
security18/25
costs10/15
assets12/15
platform9/10
support7/10

Each dimension is explained on the methodology page.

Where it is strong and where it is not

✓ Strengths
  • Broad licensing including MiCA, and a long list of national registrations
  • Reimbursed users fully after its 2022 incident
  • Good card and fiat on ramp coverage
  • Runs Cronos, so it is the natural venue for that ecosystem
✗ Weaknesses
  • The consumer app is much more expensive than the exchange, and the difference is not obvious
  • Heavy marketing spend has drawn criticism
  • Staking and card reward terms have been cut repeatedly

Incident history

2022

A hot wallet incident affected around 480 accounts and roughly 34 million dollars. All affected users were reimbursed in full.

Our read

Well licensed, handled its one significant incident properly, and has broad fiat coverage. The main criticism is commercial rather than structural: the app pricing is poor value against the exchange, and reward programmes have been reduced more than once after users committed to them.
COMPARE
KrakenScores 88 out of 100. Trusted.CoinbaseScores 84 out of 100. Trusted.BitvavoScores 83 out of 100. Trusted.CoinTRScores 82 out of 100. Trusted.
RISK WARNING Crypto assets are highly volatile and largely unregulated. You can lose everything you put in. Nothing on this page is financial, investment or tax advice, and nothing here is a recommendation to buy or sell any asset. Do your own research and never commit money you cannot afford to lose.